Questions and Answers

When using a driver’s license to verify the identity of a new account opener, do we have to search any databases to confirm the validity of the driver’s license?

No.  There is nothing in the customer identification program regulations that requires searching databases to confirm the validity of a driver’s license.  However, if the driver’s license shows obvious indications of fraud, you must consider that factor in determining whether it can be used to form a reasonable belief that you know the customer’s true identity.

(Posted: 03/13/2008)